Refund Cancellation Policies

Refund Policy 

Applies to all in store and online purchases. 

No refund or returns on any paints or supplies. 

Including Dixie Belle, Silk, Belle and Whistles,  Rethunk Junk

Cancellation Policy: Due to our items being hand-made, we have a NO REFUND policy for paint sessions. You must provide at least a 24-hour advance notice if you cannot make your reserved class in order to receive a credit toward a future class. Please email rustycottagetn@gmail.com to cancel. If you have no show for a workshop that you have reserved, or do not give 24-hour notice, you will forfeit your payment. 

We reserve the right to cancel any workshop and reschedule for a future date.

 

If you have received a damaged product please contact us via email at rustycottagetn@gmail.com@Gmail.com and the shipping service to resolve these issues.